HOW WE HELP
01
We discuss your situation in detail and create a personalised financial plan.
02
We provide you with information on the debt options available. So, you can make an informed choice.
03
We identify benefits you may be missing out on, and can support you to make applications.
04
We identify other sources of support to help you plan and achieve your goals.
Our team is here to find ways to help you deal with debt, even if you think you are out of options. We listen to you and don’t judge – in fact many of our advisers have their own experience of overcoming debt and money challenges.
We support you for as long as you need.
"The support offered is really great and inspiring. I don’t think I’ve come across a service quite like it. Thanks again"
Julian, Money Coach client
"Anna [Money Coach] advised me on how to claim Universal Credit. I’ll always call her. She’s fantastic, she knows it inside out. I’ve told everybody about her."
Rachel*, Money Coach client
"I came to your service not knowing what to do. I came out feeling a lot better. There was support that you could provide me with and lots of useful information I did not know before...You help has been unbelievable."
Barbara, Money Coach client
"I’ve got confidence…I can speak out more than what I used to do"
Julie*, Money Coach client
*Names have been changed.
increase in income of those who are supported by Money Coaches
25%
supported clients get multiple options to fight crisis debt issues
100%
83%
of clients feel in control of how they budget and manage money after using our services
OUR SUPPORT AND SOLUTIONS
We may be able to offer the following, depending on your circumstances:
Debt Relief Order (DRO)
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This allows you to have your debts written off in certain circumstances.
Benefit check
We will check if you are receiving all the benefits you are entitled to and support you to make a claim.
Energy ​
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Get advice and energy saving tips to reduce your energy costs.
Informal Agreements
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This will allow you to pay back your debt in manageable instalments if you have some income.
Budgeting
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Get support to overhaul your household budget. Make your money go further and start saving for your money goals.
Further support
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We can signpost you to other sources of support eg. housing, mental health or ESOL.
£526,648
financial gains for
our clients in 2021
£2.27 million
in debt managed in 2021
573
advice cases in 2021
REAL PEOPLE. REAL STORIES.
Find out how we helped others.
*Names have been changed. All images are stock photos.
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We support around debt, benefits and money issues.
We regret that we cannot provide support with:
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Employment issues, including tribunals
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Issues relating to the immigration process
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Housing lists and finding housing (however we do support with housing-related money issues, eg. managing rent arrears and Universal Credit housing element).
BOOK YOUR APPOINTMENT NOW
Fill in the form to get one-to-one debt, benefits and money advice.
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Our Money Coaches are available for appointments
Monday to Friday 10am - 3pm